Kd99 Privacy Policy — Your Data Is Safe With Us
Kd99 treats the privacy of personal data belonging to users in Bangladesh as its highest priority. This policy clearly outlines what data is collected, how it is used, and how securely it is stored. By using our platform, you are considered to have accepted the terms of this policy.
Committed to Data Protection
Kd99 Respects Your Privacy
What's in This Policy
What Data We Collect
Account & Identity Information
During registration, we collect your name, email address, mobile number, and date of birth. Your national ID or other government-issued document may be required for age verification. This information is essential to keep your account secure. kd99 ensures that these details are used solely for identity verification and account management. All identity data is stored in encrypted form to prevent unauthorized access.
Payment & Financial Information (BDT)
For deposits and withdrawals, we collect transaction amounts, payment methods, and mobile banking numbers (such as bKash, Nagad, and Rocket). All financial data is processed in Bangladeshi Taka (BDT / ৳). Full card numbers and bank PINs are never stored on our servers. Payment gateway transactions are handled in accordance with the security standards of the relevant service provider. Transaction history is retained for a defined period to detect and prevent financial fraud.
Device & Browser Information
When you use the kd99 platform, your device type, operating system, browser name and version, and IP address are collected automatically. If you use the mobile app, your device ID and push notification token may also be collected. This information helps us resolve technical issues and improve the user experience. Your IP address is used to estimate your approximate geographic location, which helps us deliver region-specific services.
Usage Patterns & Behavioral Data
Usage data — such as which pages you visited, which betting markets you participated in, and how long you spent on the platform — is logged automatically. Analyzing this data helps us understand where users spend the most time and allows us to make those areas faster and easier to use. Betting patterns are also monitored to promote responsible gaming. This data is never sold to third-party advertisers.
How Your Data Is Used
Kd99 uses collected data solely to keep the platform running smoothly and to improve the user experience. This information is used directly for account creation, login verification, payment processing, and customer support. We also analyze data to detect fraudulent activity and maintain platform security. Certain data is used to meet applicable laws and regulatory requirements in Bangladesh. Your data is never used for any purpose beyond your security and convenience.
- Account Registration, Verification & Login Management
- Deposits, Withdrawals & BDT Transaction Processing
- Betting & Gaming History Storage and Display
- Identifying & Resolving Platform Technical Issues
- Sending Important Account Notifications & Support Messages
- Monitoring & Supporting Responsible Gaming Programs
- Preventing Fraud, Money Laundering & Unauthorized Access
We never sell your data to third parties or share it with outside companies for advertising purposes. However, we may be required to disclose certain information to comply with legal obligations or valid orders from competent authorities in Bangladesh. In such cases, we will only provide the minimum information strictly necessary. Limited data may be shared with trusted partners such as payment processors and technology service providers for specific operational purposes, and they are bound by strict confidentiality agreements.
Data Retention & Security Measures
Kd99 applies industry-standard technical and administrative measures to protect your personal data. All sensitive information is transmitted via SSL/TLS encryption and stored using AES-256 encryption. Our server infrastructure is secured with firewalls, intrusion detection systems, and regular security audits. Only authorized personnel have limited access to user data, and every access is logged. In the event of any security incident, we act promptly and notify affected users in a timely manner.
Data Retention Period
All necessary data is retained for as long as your account remains active. Even after account closure, certain information may be kept for up to five years to meet legal and regulatory requirements. Financial transaction records are retained for the period required under applicable Bangladesh financial regulations. Once the specified period expires, data is securely deleted or anonymized. If you request account deletion, we will remove all data beyond our legal obligations as quickly as possible.
Sharing Data with Third Parties
Kd99 never sells or rents your personal data. Only the information necessary is shared with trusted technology partners such as payment processors, IT infrastructure providers, and fraud detection services. All such partners operate under strict data processing agreements and may not use your data for any other purpose. Data may be disclosed in response to a court order or a lawful request from a law enforcement authority in Bangladesh. In all such cases, we provide only the minimum information required.
Your Data Rights
Every kd99 user has specific rights over their own data, and we respect those rights. You can view and update the information stored in your account at any time. We want you to always have full visibility and control over your data. Your key rights are summarized below.
Right to Access Your Data
You may request details of all information we hold about you. We will typically provide a full response within 30 business days.
Right to Rectification
If any of your information is inaccurate, you can request a correction through your account settings or by contacting customer support. Ensuring your data is accurate is a responsibility we take seriously.
Right to Erasure
You can request deletion of your personal data beyond what is required for legal or regulatory compliance. We will act on your request as quickly as possible upon receipt.
Right to Data Portability
You can request a copy of your account data in a commonly usable format. This gives you full control over your own information.
Right to Object to Processing
In certain circumstances, you may object to the processing of your data. You can opt out of marketing communications at any time.
Right to Restrict Processing
If the accuracy of your data is in dispute, or if processing is unlawful, you can request that use of your data be temporarily suspended.
Policy Updates & Contact
Policy Change Notification
Kd99 reserves the right to update this Privacy Policy at any time. For any significant changes, we will notify you in advance via your registered email or a platform notification. The effective date of the updated policy will always be shown at the top of this page. Continued use of the platform after changes take effect constitutes acceptance of the revised policy. We recommend reviewing this page regularly to stay informed of the latest terms. Your privacy matters to us, and we are committed to communicating any changes with full transparency.
Support & Contact
For any questions or concerns about this Privacy Policy, or to exercise your data rights, please get in touch with us. Our data protection team handles all data-related requests from Bangladesh users promptly and with care. An initial acknowledgment is typically provided within one business day, and we aim to resolve requests fully within 30 business days. You can also visit our FAQ page for answers to common questions.
Contact Us by Email
Support@kd99.ws